Hi Anthony, its been a wild two weeks, since we turned on the open sign after two minutes customers came pouring in. All expectations have been exceeded from the support from your staff and the franchise. I will do my best to keep this momentum on going. I am amazed at these tanners, I don't know what to think as you know I have never been in a tanning salon. I sit in the lobby and watch people are walking out with grins from to ear on there faces. I hope you have the opportunity to visit our salon in the near future. I keep telling my wife and daughter that there is no competition, we are the competition Downriver. Working on the second location in Woodhaven with the lease.

  

Victor

 

Dear Anthony,

 

Thank you as well as the Image Sun’s team for your hospitality during my last week visit to Michigan. Training was very helpful to reinforce my focus on the critical aspects of the business. A well-designed marketing plan goes hand in hand with a high-level customer service. That was your main message, and it exemplifies the success Image Sun has had since its conception.

 

Of Course, none of this success could have been possible without highly qualified and trained employees. Renee demonstrated excellence. Her knowledge of the different aspects of the industry and her sales skills were awesome. Aurelia demonstrated high knowledge too.

 

Please thank, on my behalf, all of them as well as Melissa for her support. It was a pleasure having participated in your training.

 

Sincerely,

 

Ricardo Ramirez.-

 

Hi Melissa, thank you from the bottom of my heart for the endless support you have given me through this process.  I look up to you so much and highly value your opinion.  You seriously are way beyond your years and your great personality totally reflects this.

Thanks so much. . . have a great weekend too!

 

Lori

 

Jason,

 

Thank you!  You guys honestly have been super supportive and you don’t leave franchisee’s hanging.  You have exceeded the service I thought I would get.  Take care.

 

Sebastian

 

Hi Renee-

 

I just wanted to take a moment to thank you so much for all your help at the salon this weekend. You really helped me and the staff with our VIP sales presentations and everything else. Hopefully we all didn’t drive you too crazy!  The whole day Monday was completely slammed just like this past weekend! All the staff is all pumped up about the sales contest that I have implemented. Highest number of VIP sold for the month gets 340 credit package and the highest PPLA gets a bottle of Pink Diamond…I’ll let you know who wins…  Well, thanks again and I look forward to seeing you at the Management Training class this month.

 

Regards, Lisa